How to Purchase Tickets

At the Box Office

The Downey Theatre Box Office is located at 8435 Firestone Blvd, Downey CA 90241. The Box Office is conveniently located in front of the Main Theatre Lobby entrance, adjacent to the Embassy Suites and in between Mimi’s Café and the Downey City Library.

Regular Box Office Hours
Tuesday – Friday from 11:00am-5:00pm
1 hour before showtime
Phone (562) 861-8211

The Box Office accepts cash, checks (except the day of a show), Mastercard, Visa, and Discover credit cards.

Online

Tickets may be purchased online 24 hours a day, seven days a week with Visa, Discover & Mastercard. However online sales will close 24hrs before the show date, tickets can still be purchased at the Box Office the day of the show

  • There is a $2.75 charge per ticket which is charged by the ticketing company and not by the City of Downey.
  • Follow the easy navigation of purchasing your tickets online.
  • You will be prompted to specify if you’d like your tickets mailed or held at will call.
  • Tickets that are purchased less than 7 days from event will automatically be held at will call.
  • You must show a valid ID (driver’s license, etc.) when picking up your tickets.
  • For group rates, discount prices or special accommodation requests contact the Box Office at (562) 861-8211.
  • Discounted rates do not apply to all shows.

By Phone

Tickets may be purchased by telephone by calling (562) 861-8211 during normal box office hours.

  • The box office accepts Discover, Visa, and Mastercard.
  • Tickets ordered by phone less than 7 days from event will be held at will call.
  • You must show a valid ID (driver’s license, etc.) when picking up your tickets.
  • The Box Office will gladly mail you your tickets upon request.
  • A Theatre Enhancement Fee will be charged to each ticket purchased through the Box Office;
    FEE BASED ON TICKET PRICE $0-$10 = $0 | $11 – $39 = $1 fee | $40 and up = $2 fee
  • If you wish to have your tickets mailed to you, there will be a $3.00 per order mailing fee.

How to get your tickets

The Downey Theatre conveniently offers multiple ways to get tickets in hand before each event:

  • Will Call – You can request for your tickets to be held at will call to be picked up any time the Box Office is open before the show with a picture ID. Tickets must be picked up by the purchaser or the purchaser can request to have tickets held under another patrons name upon request.
  • Mail – The Box Office will gladly mail your tickets upon request. If you wish to have your tickets mailed to you, there will be a $3.00 per order mailing fee ~ tickets cannot be mailed if purchased less than a week before an event.
  • Print at Home -‘PAH’ tickets are paper tickets that you print yourself. Each ticket has a unique barcode that is scanned at the entrance to the event. EACH ticket must be printed out and brought with you to the door. ‘Print-At-Home’ tickets are only available for select events.

*Please note: All sales are FINAL. All persons regardless of age must have a ticket for every ticketed event. This policy varies with outside productions. Please contact the Box Office for More Information.*