How to Purchase Tickets

At the Box Office

The Downey Theatre Box Office is located at 8435 Firestone Blvd, Downey CA 90241. The Box Office is conveniently located in front of the Main Theatre Lobby entrance, adjacent to the Embassy Suites and in between Mimi’s Café and the Downey City Library.

Regular Box Office Hours
Tuesday – Friday from 11:00am-5:00pm
1 hour before showtime
Phone (562) 861-8211

The Box Office accepts cash, checks (except the day of a show), Mastercard and Visa credit cards.


Tickets may be purchased online 24 hours a day, seven days a week with Visa & Mastercard. However online sales will close 24hrs before the show date, tickets can still be purchased at the Box Office the day of the show

  • There is a $2.75 charge per ticket which is charged by the ticketing company and not by the City of Downey.
  • Follow the easy navigation of purchasing your tickets online.
  • You will be prompted to specify if you’d like your tickets mailed or held at will call.
  • Tickets that are purchased less than 7 days from event will automatically be held at will call.
  • You must show a valid ID (driver’s license, etc.) when picking up your tickets.
  • For group rates, discount prices or special accommodation requests contact the Box Office at (562) 861-8211.
  • Discounted rates do not apply to all shows.

By Phone

Tickets may be purchased by telephone by calling (562) 861-8211 during normal box office hours.

  • The box office accepts both Visa and Mastercard.
  • Tickets ordered by phone less than 7 days from event will be held at will call.
  • You must show a valid ID (driver’s license, etc.) when picking up your tickets.
  • The Box Office will gladly mail you your tickets upon request.
  • A Theatre Enhancement Fee will be charged to each ticket purchased through the Box Office;
    FEE BASED ON TICKET PRICE $0-$10 = $0 | $11 – $39 = $1 fee | $40 and up = $2 fee
  • If you wish to have your tickets mailed to you, there will be a $3.00 per order mailing fee.

*Please note: All sales are FINAL. All persons regardless of age must have a ticket for every ticketed event. This policy varies with outside productions. Please contact the Box Office for More Information.*